If the delay in the original departure time exceeds 2 hours:
Involuntary refund request is permitted without fees.
If the flight has been forwarded to a new revised time other than original departure time:
Or refund the ticket without fees with a compensation as per flight
cancellation article in this chapter.
1.2.27 Involuntary refund
If SAUDIA cancels a flight or can not operate properly according to the schedule or can not stop at a point that was intended to be the end point or stopping point for the passenger or that it could not provide a reserved seat in advance or caused the passenger to miss a confirmed connected flight
是从美国出发吗?
Under the rule, passengers are entitled to a refund for:
Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.